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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dawn Duncan

Dawn Duncan

August 12, 2025

5  out of  5
rating by Dawn Duncan
"Jacy has been wonderful at state farm. I have needed her help to change things on our policy, questions especially over last couple weeks. She is on it whatever I've needed! Thank you"
We responded:
"Thank you for your feedback Dawn! We are very grateful to have Jacy as part of our team!"
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Netty Winkler

August 9, 2025

5  out of  5
rating by Netty Winkler
"Melissa worked with me on new complicated insurance needs. She was quick to respond and offered options I didn't know about. I was very pleased to receive the help and insight she offered. I've been with Melissa for years and I'm very happy with her service."
We responded:
"Always happy to help Netty, and we appreciate your loyalty as well! Thank you for sharing your experience with our office!"
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William

August 5, 2025

5  out of  5
rating by William
"Had to cancel and car insurance policies. Everything was done professionally and in a timely manner !!!"
We responded:
"Thank you for taking the time to let us know we made your transactions effortless, we always appreciate the feedback!"
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Jeff Morris

August 4, 2025

5  out of  5
rating by Jeff Morris
"Jacy was very thorough and helpful."
We responded:
"We’re thankful for your feedback Jeff! We appreciate your business and loyalty. If there is anything else we can do to help, please let us know!"
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K VG

July 29, 2025

5  out of  5
rating by K VG
"I’ve been with this agent for years and it’s the best i’ve ever had! Always recommend. Donna is so sweet and always makes me smile."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service AND smiles. :)"
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Maddie Bambrough

July 29, 2025

5  out of  5
rating by Maddie Bambrough
"Melissa’s office and her team are WONDERFUL!! Donna is beyond helpful! Truly feels like family every time I’m in the office :)"
We responded:
"Thanks Maddie, we are certainly lucky to have Donna and couldn't be more delighted to have you as part of our State Farm family!"
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Dominique Haskins

July 29, 2025

5  out of  5
rating by Dominique Haskins
"I’ve been given very positive and excellent customer service and I felt cared for."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Loleitha

July 14, 2025

5  out of  5
rating by Loleitha
"Very courteous, helpful, kind, and prompt!"
We responded:
"Thank you so much for sharing your feedback with our office Loleitha! We appreciate you!"
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Dan Fitzgerald

July 11, 2025

5  out of  5
rating by Dan Fitzgerald
"Great people! Easy to work with. Questions? They'll do their best to answer."
We responded:
"Thank you Dan! Glad we were there to help!"
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Larry Olson

July 9, 2025

5  out of  5
rating by Larry Olson
"My apartment owners wanted to be added as an interested party to my renters insurance and Jacy and Melissa responded within 24 hours. Great job ladies. Larry"
We responded:
"Happy to help! We are glad you had a great experience with our team!"
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Teedra Studnicka

July 8, 2025

5  out of  5
rating by Teedra Studnicka
"Wonderful, prompt service! Their staff is very kind and handles things very quickly."
We responded:
"Thank you for the feedback Teedra, we appreciate you!"
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Bobi Beth Kallenbach

July 4, 2025

5  out of  5
rating by Bobi Beth Kallenbach
"Donna Moore is a very caring and knowledgeable Customer Care Manager! I love that Melissa Bizeau has a great team working for her!"
We responded:
"Thank you for taking the time to let us know we are meeting your expectations Bobi Beth! We appreciate you!"
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Vilaisack Singmanichanh

May 27, 2025

4  out of  5
rating by Vilaisack Singmanichanh
"New building"
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Johnny Herndon

March 13, 2025

5  out of  5
rating by Johnny Herndon
"1st of Donna I love you 🥰🥰🥰 You have never let me down. I have been with State Farm Melissa Bizseu office for 11 years. The crew is amazing. They always respond and if the don’t know the answer they will try to figure it out. Thank you so much🥰🥰🥰🥰🥰😍😍😍😍"
We responded:
"Johnny, first my apologies, as I know I responded to this before, and apparently I didn't hit submit. Second, and most importantly, we appreciate YOU your long time loyalty SO MUCH. And yes, we are so very lucky to have Donna in our office! It wouldn't run properly without her! Thanks again for sharing your experience. :) "
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Meenas Arakelian

December 2, 2024

5  out of  5
rating by Meenas Arakelian
"Donna helped me transfer my policies from California to Wisconsin! She was super helpful and answered all my questions. Call Donna for all your home and life insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jon Herr

November 12, 2024

1  out of  5
rating by Jon Herr
"I got a new car and this place doubled my rate. I switched insurance, I was told my old insurance would be canceled. Guess what? They billed me for the next two months. I then called to cancel on the phone and was told I would receive a confirmation email. Which I never received because no one ever sent it. Insurance companies ALL operate based on the fact that single human beings won’t fight back. Every single person who works for an insurance company makes their money because other people died and they don’t want to pay for it."
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Darin

May 30, 2024

5  out of  5
rating by Darin
"Great agent and wonderful staff who are always willing to go the extra mile for their clients. Very good at answering emails and phone calls in a timely matter, if you don't understand something they go above and beyond to help you understand. Been with State Farm for over 40 years. Our first agent retired then we switched to another sf agent who only seemed interested in pushing coverage we didn't need and couldn't afford and could never get any answers from that agent. So we switched everything to Melissa's Agency and have been very pleased with her and her agencies professionalism and we always know they are there when we need them. State Farm's motto "Like A Good Neighbor State Farm Is There", and for this agency it holds very true"
We responded:
"Thank you for your feedback Darin! State Farm, AND my office genuinely appreciate your loyalty!"
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ANDREW K

March 5, 2024

1  out of  5
rating by ANDREW K
"Terrible customer service and nothing but problems / lack of communication. Have dealt with much better agents and service representatives in the past."
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Gloria Serio

October 3, 2023

5  out of  5
rating by Gloria Serio
"Call backs in a timely manner"
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Amy Truninger

July 12, 2023

5  out of  5
rating by Amy Truninger
"Thanks for all you help Donna!! Great office!!"
We responded:
"I'm glad you had a great experience Amy! Thank you for sharing. :)"
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Lisa Cambridge

May 25, 2023

5  out of  5
rating by Lisa Cambridge
"Donna was very helpful! You can tell she really cares about her clients. She definitely goes an above and beyond for them."
We responded:
"Thank you for your feedback Lisa, we appreciate it!"
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Lisa Campbell

May 25, 2023

5  out of  5
rating by Lisa Campbell
"I had a great experience with Donna Moore. She was very helpful, knowledgeable & friendly! Thank you for the great Customer Service!!"
We responded:
"So happy to hear that, thank you Lisa!"
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Carolyn Torres

May 24, 2023

5  out of  5
rating by Carolyn Torres
"Donna was great to work with- she was very knowledgeable and very friendly- So nice to get good customer service"
We responded:
"We are glad you had such a great experience, thank you for sharing!"
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S&M Penney Hommel

March 15, 2023

5  out of  5
rating by S&M Penney Hommel
"As always, Melissa provided insight and options, with professionalism and patience."
We responded:
"Thank you for your feedback and your loyalty to our Agency!"
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John Dieguez

March 9, 2023

5  out of  5
rating by John Dieguez
"Donna Moore was extremely thorough. She answered all of my questions. Very AWESOME customer service!"
We responded:
"Thank you John! So glad we were able to help. :)"